Privacy Policy

Information we collect

Information you provide. When you send an inquiry, call, or otherwise contact us, we receive the information you choose to share, such as your name, email address, phone number, stay preferences, number of vehicles and people, and the contents of your message. Please do not include payment card numbers, government identification numbers, or other sensitive information in the inquiry form.

Information collected automatically. Our website and service providers may collect technical and usage information, including IP address, browser and device details, operating system, approximate location, referring pages, pages visited, timestamps, interactions with links and forms, and website performance or security information. Cookies, pixels, local storage, and similar technologies may associate activity with a browser or device.

Campaign information. We may collect referral and campaign information, such as UTM parameters, to understand how visitors find us and which campaigns lead to inquiries.

How we use information

• Respond to inquiries, discuss rates and availability, and help arrange stays.
• Communicate with you about your request or stay and provide customer service.
• Operate, maintain, troubleshoot, and improve the website.
• Understand website usage and measure inquiries, calls, and advertising performance.
• Deliver and measure relevant advertising, including remarketing.
• Prevent spam, fraud, misuse, and security threats, and meet applicable legal obligations.

Cookies & third-party services

We use or may use the services below to operate the website, understand visits, and support advertising. The information each service receives depends on the features used, its configuration, and your browser or account settings.

Google Tag Manager, Google Analytics & Google advertising

Google Tag Manager manages website tags. Tags deployed through it may collect information for analytics, conversion measurement, and advertising. Google Analytics helps us understand visits and interactions, including phone-link clicks and successful inquiry submissions. Google advertising tools may use cookies and similar technologies for attribution, remarketing, and personalized advertising. These tools may send device or browser identifiers, page and event information, and other technical information to Google. Google may associate information with other activity according to its policies and your settings.

Learn more about how Google uses information from partner sites and Google's Privacy Policy.

Meta Pixel (Facebook & Instagram)

We may use Meta Pixel and related Meta advertising tools to measure website activity and ad results, build advertising audiences, and show relevant ads on Facebook, Instagram, and other Meta services. These tools may collect pages visited, actions taken, referring information, IP address, browser and device details, and cookie or other identifiers. Meta may match this activity with a Meta account and use it for measurement and advertising as described in the Meta Privacy Policy.

Cloudflare hosting, security & analytics

Cloudflare helps deliver and protect our website. Its hosting and security services may process IP addresses, request information, browser details, and security signals. We use Cloudflare Turnstile to help distinguish genuine inquiry submissions from automated abuse. Cloudflare Web Analytics or a performance beacon may collect page-view and performance metrics, such as page load timing, referring information, browser type, and device characteristics. Cloudflare describes its Web Analytics service as cookie-free; other Cloudflare services may use security-related cookies or storage.

See Cloudflare's Privacy Policy, the Turnstile Privacy Notice, and Cloudflare Web Analytics information.

Formspark inquiry processing

Formspark receives and processes inquiry form submissions on our behalf. Submissions include the information you enter and may include referral or campaign information and spam-verification data. Formspark and its supporting providers may process technical information needed to deliver submissions and prevent abuse. See the Formspark Privacy Policy.

Embedded video, maps & external payment services

Our website includes Vimeo video and Google Maps content or links. When embedded content loads or you follow a link, the provider may receive your IP address, browser details, referring information, and interactions, and may use its own cookies or similar technologies. See the Vimeo Privacy Policy and Google Privacy Policy.

The Pay Online link takes you to a third-party checkout service. Information entered there, including payment details, is handled by that provider under its own privacy and security practices. Review the notices on the checkout page before submitting payment information.

How information is shared

We may share information with providers that support hosting, security, form delivery, communications, analytics, advertising, and payment processing. Advertising and analytics providers may also collect information directly from your browser and process it under their own policies.

We may disclose information when required by law, to respond to lawful requests, to protect rights and safety, to prevent fraud or abuse, or in connection with a business transfer. We may also share information at your direction or with your consent.

Sharing browser or device information with advertising partners may be considered a “sale,” “sharing,” or processing for targeted advertising under some privacy laws. Where applicable, you may request to opt out of those uses as described below.

Your choices & privacy requests

Browser controls. You can use browser settings to block or delete cookies and limit some tracking technologies. Blocking cookies or scripts may affect website features. Choices may need to be applied separately on each browser and device; blocking cookies does not necessarily stop all information collection.

Google controls. You can use the Google Analytics opt-out browser add-on for supported browsers and manage personalized advertising through Google My Ad Center.

Meta controls. You can manage advertising preferences and information about activity from other businesses through your Meta account settings. See Meta Ad Preferences.

Contact requests. Depending on where you live and which laws apply, you may have rights to access, correct, or delete personal information, obtain a copy, or opt out of certain advertising-related uses. Call or write to us using the contact details below to make a request, including an opt-out request. We may need to verify your identity and clarify the request. Some information may need to be retained for legal or operational reasons. If an applicable law provides a right to appeal a decision, contact us through the same channels and identify your request as an appeal.

Browser privacy signals and “Do Not Track” settings are handled differently by different services. Do not assume that enabling a signal disables every tag on this website. You can also contact us about your privacy preferences. We will handle requests and any legally required preference signals as required by applicable law.

Retention & security

We retain information for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, administering stays, maintaining business records, resolving disputes, and meeting legal requirements. Retention depends on the type of information and the service involved; third-party providers may apply their own retention settings or policies.

We take reasonable measures to protect information, but no method of transmission or storage is completely secure. Our service providers may process information in the United States and other countries, where privacy laws may differ from those where you live.

Children's privacy

This website is intended for adults arranging RV stays and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information through the website, contact us so we can review and address it.

Changes to this policy

We may update this policy as our website, services, or practices change. The date at the top identifies the latest revision. Where required by law, we will provide additional notice of material changes.